Credit Card Transaction Fees Waived

All credit card transaction fees connected to payment of deductibles and copays will be waived by myHope during the time that services occur exclusively through teletherapy. The decision to provide services via teletherapy was made this past Friday.  More information on that decision and teletherapy can be found here: myHope will provide all sessions via Tele-Therapy effective Monday 03/16/2020  

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myHope will provide all sessions via Tele-Therapy effective Monday 03/16/2020

Effective Monday, March 16th, 2020 all sessions will occur through a web portal, unless absolutely necessary, due to the COVID-19 pandemic.  Clients will take the following steps: (1) Identify an area in your home that is private.  Some moms use their cars because that is the only way they can get privacy.  (2) Make sure your device has a camera, microphone, and web connection.  Mobile phones work fine. (3) Visit https://doxy.me/myhope (4) Enter your name and wait for the session to begin. (5) You know I am always running 5-10 minutes behind, teletherapy won’t change this. Corona won’t change this. …

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Change in Credit Card Policy/Fees

As part of our commitment to providing affordable healthcare to everyone, we have aggressively pursued joining insurance panels.  As a result, we take in significantly less than most out of network providers- many of whom have been charging processing fees as part of their practice for years. We accept credit card payments as a convenience and acknowledgment that copays can still present as a financial burden to a weekly budget. Unfortunately, we can no longer afford to absorb the entire cost of what the gateway charges to process payments.  As a small practice, our costs for processing payments can result …

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